Alan H. Cooper
Clinical Associate Professor
Management Department, Robert B. Willumstad School of Business
Hagedorn Hall of Enterprise 322
516.877.4635
cooper@adelphi.edu
Faculty Profiles
Diplomas/Degrees
Diplomas/Degrees
M.Ed., University of Cincinnati (2015)
Ph.D., 茄子视频 (1995)
Professional Experience
Professional Experience
Alan Cooper is the former Associate Dean of the Willumstad School of Business and is currently a Clinical Associate Professor of Management. Prior to joining 茄子视频, Dr. Cooper founded the Tudor Advisory Group in 2012 after over 15 years of experience in the areas of organizational learning, operational excellence, customer experience, and overall organization development. Since the inception of the Tudor Group, Dr. Cooper has had extensive experience working with numerous organizations providing consulting services. His work is consistently aligned with an overarching emphasis on the achievement of an organization’s strategic mission.
Prior to starting the Tudor Group, Dr. Cooper served as Chief People and Performance Officer at White Plains Hospital in New York. In this role, he was responsible for the overall talent strategy of the organization and the development of programs that attracted, retained, motivated, and developed the talent needed to drive a performance-based culture and ensure the hospital had the capabilities to accomplish its mission and strategic goals. Dr. Cooper spent the first 21 years of his career with the North Shore – LIJ Health System in New York (now Northwell Health). As Vice President for Learning and Innovation, he developed and ran the health system’s “corporate university”, the largest of its kind in healthcare, serving over 43,000 employees. Some notable accomplishments included; the redesign of the employee orientation process to align with the organization's strategy, resulting in significant cost savings and an increase in employee satisfaction; implementation of a Lean/Six Sigma initiative that resulted in over $2,000,000 in cost savings and enhanced revenue within two years; design and launch of numerous customer satisfaction programs that resulted in significant increases in patient and employee satisfaction; implementation of a system-wide senior leadership coaching and succession planning program employing 3600 evaluations, resulting in a decrease in leadership turnover and a reduction in the necessity for external recruitment of senior leaders.
Dr. Cooper holds a Ph.D. in experimental psychology and an MBA (with distinction) in management from 茄子视频. Additionally, he holds a master’s degree in education from the University of Cincinnati. He has also earned several certificates in leadership and management from Cornell University, the University of Michigan, and the University of Notre Dame. He is a nationally recognized speaker in the areas of process improvement, customer satisfaction, leadership development, and corporate learning. He has published several articles and book chapters including chapters on leadership development and corporate education. Dr. Cooper has also held the positions of Associate Dean for Knowledge Management at the Hofstra North Shore – LIJ School of Medicine, Adjunct Associate Professor at the Zarb School of Business at Hofstra University, and Director of the Master's in Healthcare Administration Program at Hofstra University
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